HomeHub – the new online platform designed to support Service families in reporting and tracking housing repairs – has now reached over 2,000 registrations.
To register for HomeHub, families will first need to register for a One Login account. They can do this on the Government’s One Login Website. Every member of the household will need to register for a One Login account and HomeHub account using their own personal details.
For further information visit www.pinnacleservicefamilies.co.uk/homehub
*Please note that the HomeHub is unavailable 20–26 May while Pinnacle carry out updates. During this time, you can still report or track logged repairs via Pinnacle
Tel : 0800 031 8628
Contact Us - Pinnacle Service Families
Summer Tips campaign now live
Pinnacle’s 2026 Summer Tips social campaign is now live, offering timely, practical advice to support Service families as we head into the warmer months. Running throughout May and June, the campaign helps families prepare their homes, stay safe in hot weather and avoid common seasonal issues.
The posts cover a wide range of summer themes - from keeping homes safe and well‑maintained to managing outdoor spaces and preventing warm‑weather risks inside and outside the property. Each message reinforces our 24/7 helpdesk number so families know exactly where to turn if they need support.
All of this year’s tips can be viewed on the PSF website here.
Our next virtual outreach day
We are inviting all Service Family Accommodation (SFA) residents to join our next Virtual Outreach Day on Wednesday 10th June 2026. This online event is a valuable opportunity for families to connect directly with our support teams via Microsoft Teams, from the comfort of their own homes.
Whether families are dealing with a tricky repair, have questions about allocations, or simply want to better understand the services available to them, the outreach day is designed to provide tailored assistance and guidance. These sessions are part of Pinnacle’s broader initiative to ensure military families have multiple, accessible ways to get the support they need.