We would like to inform the community in the X1 area of the upcoming works in supplying treated water to the estate. The work scope consists of digging works to lay a new water pipe and associated electrical cables to a new plant room (indicated in Figures 1 and 2 below). Works are expected to be completed by the end of April 2026.
The following disruption may occur during the on-going works:
Your cooperation throughout the construction phase is highly appreciated. Should you have any issues with the ongoing works planned please contact the DIO (B) Delivery Manager, SSgt James Hollingworth (James.Hollingworth197@mod.gov.uk)
There will be a UK inspector, Mr. Leigh Session, accompanied by his colleague, Mr. Andrew Phair, to conduct this inspection according to the schedule below.
For building custodians, please assist by providing them with the necessary access to carry out the inspection. The inspection period will run from 25 February to 12 March 2026.
Planned sunshade installation to H16 Splash pool
As per proposed, DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reasons, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise levels, ongoing loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
16 February 2026 to 30 March 2026
Work description: Installation of new Sunshade
Location: H16 Splash pool
Working hours: 0830hrs to 1700hrs
Working days: Monday - Saturday
DIO Scheduled Work for February
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
DIO(B) SCHEDULED WATER TEMPERATURE MONITORING AND CHLORINE TESTING.
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinel point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
DIO Scheduled Work for March
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reasons, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise levels, ongoing loading and unloading activities, and restricted access due to safety measures.
Because of the limited loading and unloading space, contractors are instructed to load and unload only during weekends to minimise traffic congestion.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
21 January 2026 to 30 Mar 2026
Work description: Upgrade of Guardroom accommodation
Location: G16/6
Working hours: 0830hrs to 1700hrs
Working days: Monday - Saturday
The following disruption may occur during the on-going works:
- Road disruption. There will be road disruption as per indicated and DIO will try to minimise the issue by having the contractor to assist on site.
- Digging works. Due to the safety concern, the contractor will undertake excavation works and patch up the soil once new waterpipes/cables are laid into the ground. Hoarding will be provided at the area to avoid the public from entering the area.
- Noise pollution. Upon construction, the area will be affected by the noises from site. Contractors will be working from 0800 - 1700 Hrs daily, works are not planned to be undertaken during the weekends.
- Heavy vehicles. We are expecting heavy vehicles to enter the area for the loading and unloading of materials on site.
Your cooperation throughout the construction phase is highly appreciated. Should you have any issues with the ongoing works planned please contact the DIO (B) Delivery Manager, SSgt James Hollingworth (James.Hollingworth197@mod.gov.uk)
Upcoming Legionella Inspection Schedule
There will be a UK inspector, Mr. Leigh Session, accompanied by his colleague, Mr. Andrew Phair, to conduct this inspection according to the schedule below.
For building custodians, please assist by providing them with the necessary access to carry out the inspection. The inspection period will run from 25 February to 12 March 2026.
As per proposed, DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reasons, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise levels, ongoing loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
16 February 2026 to 30 March 2026
Work description: Installation of new Sunshade
Location: H16 Splash pool
Working hours: 0830hrs to 1700hrs
Working days: Monday - Saturday
DIO Scheduled Work for February
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinel point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
DIO Scheduled Work for March
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
Planned upgrade building works of building 6 Guardroom accommodation in Tuker Lines.
DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reasons, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise levels, ongoing loading and unloading activities, and restricted access due to safety measures.
Because of the limited loading and unloading space, contractors are instructed to load and unload only during weekends to minimise traffic congestion.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
21 January 2026 to 30 Mar 2026
Work description: Upgrade of Guardroom accommodation
Location: G16/6
Working hours: 0830hrs to 1700hrs
Working days: Monday - Saturday
Planned Minor Works at X1 Community Centre and Swimming Pool Area
The DIO(B) Contractor team will commence work at the X1 Community area and its surroundings, including the swimming pool, according to the schedule below.
The planned activities primarily involve painting and jet washing of the roads. These tasks are minimal; however, they may temporarily restrict access to certain roads or buildings during working hours. Public access to buildings will remain open, but the swimming pool will be closed for the duration of the works.
For any issues or concerns related to the proposed works, please contact the DIO(B) Helpdesk as your first point of contact.
DIO(B) appreciates your understanding and cooperation regarding this matter.
Work Schedule
1. Repainting X1/66 Mumong Community Centre (External and Internal Courtyard)
Date: Mid-Dec 2025 – 20 Feb 2026
Description: External painting works
Time: 0830 hrs – 1500 hrs (Daily except Sunday)
2. Repainting Splash Pool Fence (Swimming Pool Closed)
Date: 15 Dec 2025 – 4 Jan 2026
Description: Timber fence painting works
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
3. Jet-Washing Around Mumong Community Centre (Including Swimming Pool, Carpark, and Courtyard)
Date: 15 Dec 2025 – 15 Jan 2026
Description: Jet washing of roads and concrete apron surrounding the buildings
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
4. Repair and Repaint 2 ATAP Structures Adjacent to Mumong CC Carpark
Date: 15 Dec 2025 – 15 Jan 2026
Description: Jet washing and repainting works
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
2. The scope includes the purging of the intermediate gas line network supplying up to the gas meter box.
3. Disconnect and end cap the downstream supply from the upstream line.
4. The estimated duration for completing the works is 1 working day, subject to weather conditions and the required purging period.
5. For safety reasons, and to maintain the required distance during the controlled release of gas, occupants will be required to temporarily vacate their properties during the purging process.
Notification of Scheduled External Painting Works – J16 Flat B
As part of this financial year’s painting programme, the DIO(B) contractor will commence work at J16 Flat B starting Monday, 10 November 2025, for a duration of approximately 8 – 10 weeks.
Please inform the occupant of the following important points:
Phone number: 3224130 or military Ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
The DIO(B) Contractor team will commence work at the X1 Community area and its surroundings, including the swimming pool, according to the schedule below.
The planned activities primarily involve painting and jet washing of the roads. These tasks are minimal; however, they may temporarily restrict access to certain roads or buildings during working hours. Public access to buildings will remain open, but the swimming pool will be closed for the duration of the works.
For any issues or concerns related to the proposed works, please contact the DIO(B) Helpdesk as your first point of contact.
DIO(B) appreciates your understanding and cooperation regarding this matter.
Work Schedule
1. Repainting X1/66 Mumong Community Centre (External and Internal Courtyard)
Date: Mid-Dec 2025 – 20 Feb 2026
Description: External painting works
Time: 0830 hrs – 1500 hrs (Daily except Sunday)
2. Repainting Splash Pool Fence (Swimming Pool Closed)
Date: 15 Dec 2025 – 4 Jan 2026
Description: Timber fence painting works
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
3. Jet-Washing Around Mumong Community Centre (Including Swimming Pool, Carpark, and Courtyard)
Date: 15 Dec 2025 – 15 Jan 2026
Description: Jet washing of roads and concrete apron surrounding the buildings
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
4. Repair and Repaint 2 ATAP Structures Adjacent to Mumong CC Carpark
Date: 15 Dec 2025 – 15 Jan 2026
Description: Jet washing and repainting works
Time: 0800 hrs – 1500 hrs (Daily except Sunday)
DIO (B) Gas Safety works : Purging on Intermediate Pressure Gas Network
Location : J16 Flats Block A to F
Programme Schedule : 24 Nov 25
Time : 0800 am until work complete.
Scope of work:
Programme Schedule : 24 Nov 25
Time : 0800 am until work complete.
Scope of work:
1. All works will be carried out by DIO(B) MTC (MARSEE) and will be limited to the external compound only.
2. The scope includes the purging of the intermediate gas line network supplying up to the gas meter box.
3. Disconnect and end cap the downstream supply from the upstream line.
4. The estimated duration for completing the works is 1 working day, subject to weather conditions and the required purging period.
5. For safety reasons, and to maintain the required distance during the controlled release of gas, occupants will be required to temporarily vacate their properties during the purging process.
Notification of Scheduled External Painting Works – J16 Flat B
As part of this financial year’s painting programme, the DIO(B) contractor will commence work at J16 Flat B starting Monday, 10 November 2025, for a duration of approximately 8 – 10 weeks.
Please inform the occupant of the following important points:
- Curtains must remain closed at all times while contractors are working outside the flat to maintain privacy and safety.
- The veranda is included in the scope of the painting works. Contractors will access it externally using a cherry picker lift.
- Work will be carried out during the following hours:
- Monday to Friday: 0800 – 1700
- Saturday: 0800 – 1700
Phone number: 3224130 or military Ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
DIO Helpdesk Reports
1. From Wednesday 10 September 2025, DIO Brunei will be amending the way
in which they process works request, due to the unprecedented and unsustainable
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
5. If these details are not provided the works request will not be raised. Should
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
Click HERE for information on Infrastructure Fault Reporting - DIO(B) Help Desk
Information provided by BRUNEI HIVE.
Information provided by BRUNEI HIVE.