In reference to the on-going works at X1, we would like to inform there will be water disruption on 21 – 22 July 2026 at 1330 – 1700 Hrs due to essential works being carried out by our contractors. During this period, the contractors will reconnect the water supply to support the new water system on site.
Works will be undertaken during daytime working hours. DIO contractors will implement measures to mitigate disruption to occupant and operations. We acknowledge the inconvenience this may cause and respectfully request understanding and cooperation of all occupants throughout the duration of work.
Should you have any issues with the ongoing works planned please contact the DIO (B) Delivery Manager, SSgt James Hollingworth (James.Hollingworth197@mod.gov.uk)Planned Proposed MT Vehicle Carpark Shed
As per planned and agreed of new built of MT Carpark Shed project for this FY 26/27 CIDP, DIO(B) contractor will start work at location identify below from next week for the mobilisation works.
For safety reason, please avoid entering and parking surround the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
Mon – Sat: 0800 – 1700
Start mobilisation date: 10 July 2026
Target completion date: 10 Nov 2026
NOTICE- J16/001 PLAY EQUIPMENT OUT OF SERVICE
This play equipment at J16/01 has been barricaded due to safety concerns and is not safe for use.
Do not remove, move, or tamper with the barricades. Parents and guardians are advised to ensure their children not to enter the restricted area.
Management will not be responsible for any injuries resulting from unauthorised use of the barricaded equipment.
Thank you for your cooperation and apologies for any inconvenience it may have caused.
DIO Scheduled Work for July
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
This play equipment at J16/01 has been barricaded due to safety concerns and is not safe for use.
Do not remove, move, or tamper with the barricades. Parents and guardians are advised to ensure their children not to enter the restricted area.
Management will not be responsible for any injuries resulting from unauthorised use of the barricaded equipment.
Thank you for your cooperation and apologies for any inconvenience it may have caused.
DIO Scheduled Work
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
Water tank cleaning that was previously planned for X1 Flat 620/61 on 23 June 2026 and 24 June 2026 have been postponed to 6 July 2026 to 8 July 2026 due to unseen circumstances.
Apologies for any inconvenience it may have caused.
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
Water tank cleaning that was previously planned for X1 Flat 620/61 on 23 June 2026 and 24 June 2026 have been postponed to 6 July 2026 to 8 July 2026 due to unseen circumstances.
Apologies for any inconvenience it may have caused.
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work, but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
Inappropriate Contractor Behaviour
Please report any further instances to the DIO Brunei WSM:
WO1 David Passarelli RE MAPM
Works Services Manager & Works Contracts Officer
DIO (Brunei)
Email: David.Passarelli572@mod.gov.uk
Your cooperation with the above request is greatly appreciated
Hornbill School Access Road Work commence announcement
Pleased be informed that construction works will be carried out in the vicinity of H16 Spg 121.
Scope of works
Work Schedule
Expected Disruptions During Construction
Apologies for any inconvenience caused and appreciate your patience as these improvement works are carried out.
We appreciate your understanding. For any enquiries, please reach out to the DIO(B) Helpdesk.
Phone Number: 3224130 or military ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk
DIO(B) SCHEDULED WATER TEMPERATURE MONITORING AND CHLORINE TESTING.
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinal point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
Pleased be informed that construction works will be carried out in the vicinity of H16 Spg 121.
Scope of works
- Excavation and removal of existing road surface in front of house H16/42A&B, 43A&B,89A&B and 88A&B as indicated in Figure 1 below.
- Extension of laybys
Figure 1
Work Schedule
- Mobilisation Works: Commencing on 1st July 2026
- Excavation commencing on 16th July 2026
Expected Disruptions During Construction
1. Road Access Disruptions
- Temporary road closures and traffic diversions will be implemented
- Access to certain areas may be restricted during excavation and road works
2. Noise disturbance
- Residence in the surrounding area may experience increase noise levels due to hacking, excavation, and other construction activities.
3. Heavy machineries operation
- Loading and unloading of materials will be carried out periodically throughout the construction period.
4. Temporary parking and pedestrian access
- Temporary parking spaces and pedestrian walkways will be designated and made available for residents of the affected houses.
5. Safety measures
- Safety barricades, warning signs, and directional signage will be installed around the work area throughout the construction period.
Apologies for any inconvenience caused and appreciate your patience as these improvement works are carried out.
We appreciate your understanding. For any enquiries, please reach out to the DIO(B) Helpdesk.
Phone Number: 3224130 or military ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk
DIO(B) SCHEDULED WATER TEMPERATURE MONITORING AND CHLORINE TESTING.
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinal point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
Planned renovation works at H16 Building 1, 2, 7, and 8
As per agreed renovation or refurbishment programme, DIO(B) contractor will start work at H16 Building 1, 2, 7, and 8 for 6 month from next week for the mobilisation works.
For safety reason, please avoid entering and parking surround the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures. All road access to PCMS, accommodation areas, and the thrift shop will remain available. However, all road users are advised to exercise caution at all times when using these routes.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
As per agreed renovation or refurbishment programme, DIO(B) contractor will start work at H16 Building 1, 2, 7, and 8 for 6 month from next week for the mobilisation works.
For safety reason, please avoid entering and parking surround the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures. All road access to PCMS, accommodation areas, and the thrift shop will remain available. However, all road users are advised to exercise caution at all times when using these routes.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
- Mon – Sat: 0800 – 1700
- Start mobilisation date: 13 June 2026
- Start construction works: 1 July 2026
- Target completion date: End of Jan 2027
NOTICE - J16/001 PLAY EQUIPMENT OUT OF SERVICE
This play equipment at J16/01 has been barricaded due to safety concerns and is not safe for use.
Do not remove, move or tamper with the barricades. Parents and guardians are advised to ensure children do not enter the restricted area.
Management will not be responsible for any injuries for any injuries resulting from unauthorised use of the barricaded equipment.
Thank you for your cooperation and apologies for any inconvenience it may have caused.
Fault Reporting Priority Matrix
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
This play equipment at J16/01 has been barricaded due to safety concerns and is not safe for use.
Do not remove, move or tamper with the barricades. Parents and guardians are advised to ensure children do not enter the restricted area.
Management will not be responsible for any injuries for any injuries resulting from unauthorised use of the barricaded equipment.
Thank you for your cooperation and apologies for any inconvenience it may have caused.
Please click the image to enlarge.
DIO Helpdesk Reports
1. From Wednesday 10 September 2025, DIO Brunei will be amending the way
in which they process works request, due to the unprecedented and unsustainable
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
5. If these details are not provided the works request will not be raised. Should
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
Click HERE for information on Infrastructure Fault Reporting - DIO(B) Help Desk
Information provided by BRUNEI HIVE.
Information provided by BRUNEI HIVE.