Pinnacle Service Families: Latest Accommodation Updates including the next Virtual Outreach Day on

HomeHub reaches 2,000 families

HomeHub – the new online platform designed to support Service families in reporting and tracking housing repairs – has now reached over 2,000 registrations.

To register for HomeHub, families will first need to register for a One Login account. They can do this on the Government’s One Login Website. Every member of the household will need to register for a One Login account and HomeHub account using their own personal details.

For further information visit www.pinnacleservicefamilies.co.uk/homehub

*Please note that the HomeHub is unavailable 20–26 May while Pinnacle carry out updates. During this time, you can still report or track logged repairs via Pinnacle
Tel : 0800 031 8628
Contact Us - Pinnacle Service Families

Summer Tips campaign now live

Pinnacle’s 2026 Summer Tips social campaign is now live, offering timely, practical advice to support Service families as we head into the warmer months. Running throughout May and June, the campaign helps families prepare their homes, stay safe in hot weather and avoid common seasonal issues.

The posts cover a wide range of summer themes - from keeping homes safe and well‑maintained to managing outdoor spaces and preventing warm‑weather risks inside and outside the property. Each message reinforces our 24/7 helpdesk number so families know exactly where to turn if they need support.

All of this year’s tips can be viewed on the PSF website here.

Our next virtual outreach day

We are inviting all Service Family Accommodation (SFA) residents to join our next Virtual Outreach Day on Wednesday 10th June 2026. This online event is a valuable opportunity for families to connect directly with our support teams via Microsoft Teams, from the comfort of their own homes. 

Whether families are dealing with a tricky repair, have questions about allocations, or simply want to better understand the services available to them, the outreach day is designed to provide tailored assistance and guidance. These sessions are part of Pinnacle’s broader initiative to ensure military families have multiple, accessible ways to get the support they need. 

Booking is now open and can be done easily here.  

Hawley Military Families Open Day - Saturday 6th June from 1000 to 1600hrs.

Come down and chat to our team about membership options, take part in one of our watersports taster sessions (book in advance to avoid missing out!) or just come and grab a bite to eat and a drink by the lake at our licensed clubhouse bar.

“This event is open to civil service and wider community and their families working within the military community.”

All proceeds from our Open Day and Charity Fundraiser will be used to support the Hawley Lake Sail Training Centre Charity (number 1149489).

For more information or to book onto one of our taster sessions, visit MILITARY FAMILIES OPEN DAY FUNDRAISER SATURDAY 6TH JUNE - Hawley Lake

Armed Forces Week 2026: Share your messages of support!

Share your messages of support for our Armed Forces! This Armed Forces Week, we're looking for messages of thanks from friends and family of our Armed Forces. Email your message to MODComms-DDC@mod.gov.uk

NAPLES: NEW Vacancy - Receptionist Position at British Forces Clinic

 

Information provided by NAPLES HIVE

BRUNEI: NAAFI - Chautari - Opening Times

Changes to Chautari Opening Times

Please be informed that as of 25 May 2026, Chautari’s opening hours will change. Instead of opening at 1700hrs, it will open at 1600hrs from Monday to Friday.

Currently weekend opening hours will remain the same.

This change will allow customers the ability to purchase food and soft beverages earlier in the afternoon – especially with the change to the warm season.Food is served daily from 12.30 - 14.00 & 17.30 - 22.00

Delivery service is available daily from 18.00 – 21.30. For delivery service, please call +673 8379457.

Chautari Menu

Information provided by BRUNEI HIVE.

Brunei: GQMS Department - Revised opening hours for May 2026

NOTIFICATION FROM GQMS DEPARTMENT

1. The GQMS Department opening hours will be temporary change because of
an upcoming inspection and departmental commitment.

2. Starting from Monday 11 May 2026, the GQMS Department will open from
08:00hrs to 12:00hrs (morning only) for normal business and will be closed after lunch to allow the team to conduct with routine departmental business. The changes will remain throughout the month of May 2026.

3. A revised opening hour will be introduced from next month onwards. More
further details on timetables will be push out in due time.

Information from Brunei HIVE.

BRUNEI: AWS Community Support - May Half-Term Activities

Please Note: For May half-term activities *NO* sign-up needed.

Information provided by BRUNEI HIVE.

BRUNEI: BFPO - Cash service suspended 25 - 29 May 2026 and General Accounting Rate (GAR) for May 2026

Opening Hours:

Monday - Wednesday

08:00 - 12:00

Thursday

10:30 - 14:00

Friday

08:00 - 12:00

Unit's Post Orderly Mail collection and drop-off

Monday - Wednesday

08:30 - 11:30

Thursday

10:45 - 13:30

Friday

08:30 - 11:30

Exchange Rate:

May - £1.00 = $1.7200

NOTICES 

1. the Post Office's cash service will be suspended from 25 to 29 May 2026 (inclusive) because of reduced workflow in conjunction with Hari Raya Aidil Agha celebrations and the half-term school leave. Normal postal services will continue to operate in accordance with the existing schedule. 

2. The cash withdrawal will resume on Monday 1 June 2026. 

Service Cotswold Centre

The Services Cotswold Centre (SCC) is a tri-Service facility, managed by Headquarters Army Welfare Service (AWS) and funded by Headquarters Regional Command on behalf of the MOD.

It provides short-term transit accommodation for Service Personnel (SP), family members and MOD civil servants. The key role of SCC is to accommodate varying numbers of vulnerable Service families, often with diverse and complex welfare needs.

The SCC accommodation consists of 60 self-contained chalet style homes and a 37 bed residential unit and is located in Neston, near Corsham Wiltshire.

The SCC is used for:Emergency accommodation for military families, spouses and civil partners who have been evacuated from assignments
Meeting a welfare need such as supporting injured personnel, their carers and/or immediate family members
Responding to family disruption such as marital breakdown
Provision of accommodation between assignments – both before taking up a post or repatriation back to the UK
Accommodation for discharging married personnel
Short Breaks
Contact Housing
Transit accommodation – both duty and welfare

The centre has recently changed its telephone number to TEL: 0331 1432730

FIND OUT MORE: Services Cotswold Centre - GOV.UK

EMAIL: RC-AWS-SCC-Bookings@mod.gov.uk

Army HQ: Family Welfare Matters Edition 03 now available

To read online with accessible links, please go to Welfare Matters May 2026

For those with access to MODnet, both this edition and the full internal Welfare Matters newsletter is uploaded onto our SharePoint site under the Welfare Latest News section. The link to access is: Welfare