1. If you are in possession of a BFBS Box, verify that it aligns with the BFBS box as specified in your signed agreement. Prior to departure, kindly ensure you return the BFBS box.
2. Should you encounter any equipment issues (eg. the box not working after a long period of not being used), please notify the BFBS staff and they will resolve it.
Information provided by Brunei HIVE.