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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Monday, September 15, 2025

BRUNEI: Speak Out - Unacceptable Behaviours Helpline

Speak Out - Unacceptable Behaviours Helpline

1. All personnel are to be made aware of help that is available in the event that they believe they are being subjected to unacceptable behaviour. The range of help, advice and guidance includes the following:

a. As a first step, personnel should speak to their immediate line manager or higher commander. If approaching the immediate Chain of Command is difficult for any reason help can be sought in confidence from a number of other sources:

(1) The unit Diversity and Inclusion Advisors (D&I(A)) or Practitioner (D&I(P)).

(2) The Unit Welfare Officer (UWO).

(3) The unit Padre or relevant World Faith Chaplain (Buddhist, Hindu, Jewish, Muslim and Sikh).

(4) The Speak Out Confidential unacceptable behaviour Helpline, Tel: 0306 7704656 or 96770 4656. Email: Army-Speakout@mod.gov.uk, Monday to Friday 08:30hrs to 17:00hrs.

2. All personnel are entitled to consult the Service Complaints Ombudsman (SCO) directly if they believe that their complaint has not been handled correctly, or they feel unable to complain through their own unit. Telephone: 020 7877 3450, Email: contact@servicecomplaintsombudsman.gsi.gov.uk

Information provided by BRUNEI HIVE.
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