BRUNEI: DIO Helpdesk - Operating Hours and Information

DIO Helpdesk Telephone Operating Hours

Monday to Thursday 

 0730 to 12:30; 13:00 - 1630

Friday 

0730 to 12:30; 13:00 - 1400

CLOSED on Saturday and Sunday

• Occupants and building custodians are encouraged to email to bruneigar-dio-helpdesk@mod.gov.uk for all non-urgent faults. Please continue to report all emergency faults to your respective Duty Officers during out of hours and closure of Helpdesk.
• All fault reports are to be directed to either Ext. 3375 or 3224130.
• All fault report emails are to be directed to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk.
• All out of hours emergencies are to be directed to the Duty Officers as shown below.

a. RGR Duty Officer +673 833 0220
b. Garrison Duty Officer +673 833 0230
c. Duty Military Engineer +673 820 0853

For any urgent matter regarding Planned Preventative Maintenance or compliance, please contact

DIO Garrison Engineer

DIO Compliance Manager

For routine fault, please contact

DIO Helpdesk contact:

Phone number - 3224130/ or Ext.3375

Email - BRUNEIGAR-DIO-HelpDesk@mod.gov.uk

DIORDOSTrg-BruHelpdesk@mod.uk

Or Duty Engineer (Out of hours only) can be contacted via the Duty Officer.

RGR Duty Officer - 833 0220

Garrison Duty Officer - 833 0230

Information provided by BRUNEI HIVE.

Brunei: OGS Request and Cancellation During Summer Leave

OGS REQUEST AND CANCELLATION DURING SUMMER LEAVE

1. The LPPO Department will remain operational during summer leave. Duty MPA will be responsible for submission of the Passports to the LPPO department.

However, collections are to be made by the individuals directly from the LPPO Office.

At least five working days must be given for all routine OGS requests. All BFB personnel are to arrange their movement plans adequately and submit their requests adhering to the timings below:

a. Passport Submission:

(1) Monday and Wednesday 10:00hrs to 12:00hrs

b. Passport Collection:

(1) Tuesday and Thursday 14:00hrs to 15:00hrs

(2) Wednesday 08:30hrs to 11:00hrs

2. Only requests accompanied with compassionate or medical documentation will receive urgent priority by Brunei Immigration Department with no exceptions. Duty MPA will remain contactable on +673 833 0233.

Information provided by Brunei HIVE.

Career Transition Partnership: Employment Fair in Salford on 10 Sept

CTP Employment Fairs are open to:

Service leavers
Veterans
Reservists
Partners and spouses

Service leavers/veterans/Reservists: To find out more and to reserve a place, please visit: https://www.modctp.co.uk/home/list-events

Family members: Register via email to CTP.events@reed.com

Alternatively register via the Forces Employment Charity (FEC): Link and click 'REGISTER' from the menu.

Next upcoming dates are:

Bournemouth - 24 Sept
Belfast - 14 Oct
Cardiff - 5 Nov
Telford - 19 Nov

To view all 2026 CTP Employment Fair locations and dates, please go to: https://armyhiveinfo.blogspot.com/2026/01/career-transition-partnership-2026.html

BRUNEI: AWS Community Support - Summer Programme 2026

BRUNEI: AWS Community Support - *NO* Families Club during July and August 2026

NOTICE

Please note that there will be *NO* Families Club at Mumong Community Centre during July and August 2026 due to the Summer Break.

Families Club will resume in Saturday, 26th September 2026. 

Email BruneiGar-SpSvcs-AWS-Mailbox@mod.gov.uk for more information.

Ext: 3785

Information provided by BRUNEI HIVE.

BRUNEI: NAAFI - Notice of Closure

Information provided by BRUNEI HIVE.

BRUNEI: Pregnancy & Postnatal Yoga with Kristen Baker - Every Thursdays *Next Date* 30th July 2026, 12 - 1 PM @ PCMF

  

Please click the image to enlarge.

Join a 60-minute pregnancy and post natal yoga class at PCMF every Thurdays, designed around gentle, supportive movement to build strength and stability, ease discomfort, and prepare your body for birth and recovery.

Brunei: Verification of OGS Stamp and Passport Validity Prior to Border Crossing or travelling

Verification of On Government Service (OGS) Stamp and Passport Validity Prior to Border Crossing or travelling.

It has been brought to our attention by the Immigration Department, Kuala Belait (KB), that there have been several incidents involving soldiers attempting to cross the border with an expired On Government Service (OGS) Stamp.

The Immigration officers have expressed concern over these occurrences and have requested that all personnel be reminded to verify the validity of their OGS and passports before making any plans to travel across the border or travel.

All soldiers are therefore advised to:

1. Check the expiry date of their OGS well in advance of any intended travel.
2. Ensure that their passport remains valid for the duration of their travel and complies with any applicable immigration requirements.
3. Apply for the renewal of their OGS and/or passport sufficiently early to avoid any inconvenience or delays at the immigration checkpoint.

Head of Departments are requested to disseminate this information to all personnel under their command and ensure compliance.

Five working days must be given for all routine OGS requests. Only requests accompanied with compassionate or medical documentation will receive urgent priority by Brunei Immigration Department, with no exceptions.

Your cooperation in this matter is greatly appreciated to avoid unnecessary delays, inconvenience, and potential refusal of border clearance by the immigration authorities.

Information provided by Brunei HIVE.

Brunei: AWS-CS phone line is currently out of service

The AWS-CS phone line +673 833 0235 is currently out of service.

Please contact AWS-CS via Email at BRUNEIGAR-SpSvcs-AWS-Mailbox@mod.gov.uk and office line : Ext 3785.

We apologise for any inconvenience caused.

Information provided by Brunei HIVE.

Career Transition Partnership: Next Employment Fair in Elgin on 6 Aug

CTP Employment Fairs are open to:

Service leavers
Veterans
Reservists
Partners and spouses

Service leavers/veterans/Reservists: To find out more and to reserve a place, please visit: https://www.modctp.co.uk/home/list-events

Family members: Register via email to CTP.events@reed.com

Alternatively register via the Forces Employment Charity (FEC): Link and click 'REGISTER' from the menu.

Next upcoming dates are:

Salford - 10 Sept
Bournemouth - 24 Sept
Belfast - 14 Oct
Cardiff - 5 Nov
Telford - 19 Nov

To view all 2026 CTP Employment Fair locations and dates, please go to: https://armyhiveinfo.blogspot.com/2026/01/career-transition-partnership-2026.html