Brunei: DIO - how to relight a pilot light on a gas boiler

 How to relight a pilot light on a gas boiler!

The recent gas supply outage has resulted in no hot water in many houses that have manual gas boilers. There are different types of gas boilers in our estate, and the pilot light in each must be ignited manually to resume the hot water supply. 

The QR code takes you to a video explaining how to relight the pilot light after outage for four different types of gas boilers in the BFB Estate. If you are still experiencing issues after this, please inform the DIO Helpdesk.

https://youtu.be/TTUC-822xFc

BRUNEI: Transitional mentoring for Service Leavers from SSAFA

SSAFA's mentors provide long-term, one-to-one, face-to-face support during transition and, for up to two years, post discharge. They work alongside the Royal Navy, the Royal Marines, the British Army, the Royal Air Force and other key partners to provide this service.

The SSAFA mentor programme is well established in helping those who have recently left the forces, and their families, understand and prosper during the transition to civilian life. The mentors will provide reassurance in the face of an often daunting time. They will help you with confidence and relationship issues, particularly in relation to the differences between a military and civilian environment.

Please click here to find out more

Information provided by BRUNEI HIVE.

BRUNEI: Army Library and Information Service (ALIS)

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ALIS. The role of the Army Library And Information Service (ALIS) is to provide information and resources in support of operations, education, training, life-long learning and welfare. To help support the professional development of military personnel in BFB, ALIS Online can still be accessed via Defence Gateway. ALIS Online is accessible by all serving British Army personnel both regular and reserve. It contains a searchable catalogue as well as electronic books, journal articles, audiobooks and links to podcasts. Electronic content can be accessed directly and hard copy books from the catalogue can be requested using BFPO to support professional development.

ALIS Online. Via Defence Gateway Application ALIS – ALIS Online

ALIS SharePoint. ALIS Locations Worldwide

Prince Consort's Library is a specialist military library, providing operational and intelligence support, information services, reference materials, information for Battlefield Studies, Staff Rides and general library support.

Services Central Library provides educational support for the Army and can provide resources for your personal and professional development, including languages, reading list materials and more.

ALIS Catalogue: the complete catalogue of all books, articles and other resources available in Army Library and Information Centres worldwide.

Free Request Service: search the online catalogue​ and click request. Items are sent directly to you wherever you are. Long loans available, no reservation fees or overdue charges.

Course Support: from GCSE to PhD; FS to ALDP ME; covering a wide range of subjects - logistics, management, driving resources, NEBOSH and more. Please contact SCL for more information.

News Updates: weekly news updates covering 37 countries. Sign up for weekly emails containing opinions, information and insight on current affairs. Please contact PCL for more information.

Country Information: information, resources and twice daily RSS feeds are available on current issues and topics for each region or country. Information packs can be compiled from open sources. These are available to units on demand for operational needs and are tailored to meet specific requirements. Please contact PCL for more information.

eResources: access to online resources such as Janes, Ebsco, Stratfor, news resources and access to subscription only websites. Please note: eResources are not available if you access ALIS Online via MODnet. Please use Defence Gateway. This service is only available to Army personnel, ​

Battlefield Studies and Staff Rides: PCL has a wealth of information relevant to Battlefield Studies and Staff Rides including Regimental Histories, Campaign Histories and Post-Exercise Reports (PXRs). Please contact PCL for more information.

Military Studies Library Service (MSLS): MSLS is a current awareness bulletin on military and international affairs. The complete MSLS database is available online through the ALIS Catalogue.

British Army Military Book of the Year (BAMBY):​ an annual competition to determine the best military book of the year, judged by a panel of Army personnel.

If you can't find what you are looking for, click the Ask a Librarian link and the library service staff will be happy to help. Alternatively, contact Services Central Library (SCL) for educational enquiries, Prince Consort's Library (PCL) for military enquiries or your local Army Library and Information Centre.

ALIS Membership. Access to our service is free to army personnel. Please read the Terms and Conditions of Membership. All other ALIS services (except ALIS Online) are​ also available to the wider Defence Community including:

- All military personnel and their families

- Employees of MOD agencies and their families

- UK based civilians and their families

- MOD civilians

Information provided by BRUNEI HIVE.

BRUNEI: Prohibited Electrical Item

Reminder to BFB SLA and SFA Occupants

Please DO NOT USE the multi-way wall plug adaptor, as shown in the pictures below. This has very high risk of electric fire and electricity related H&S issues.

If the occupants in SLA require adaptor for their non-UK plug electrical appliances, they must have PAT tested adaptor that complies with the equivalent UK specification such as BS8546 and BS1363.

DIO(B) is happy to convert the non-UK plug to UK three pin plug by cutting and reinstalling the three pin UK plug. This is only if the occupants are happy with the process as this may void the appliance’s warranty.

The pictures below were obtained from one of the BFB estate recently

For any questions, please contact DIO phone number: 3224130 Ext. 3375 or email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk

Information provided by BRUNEI HIVE.

Brunei: The Brunei HIVE Blog - Common Questions & Answers

 

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Q. Sometimes forget to check the HIVE Blog. How can I sign up to receive alerts so I don't miss any new updates on the blog. 

A. Simply enter your email address by clicking the ‘Sign Up’ link, (top - left hand panel) complete the details and click ‘submit’, you will receive the weekly email summary directly to your inbox. or alternatively Click Here.

Q.There is a lot of information on the HIVE Blog, so I can’t find what I want very easily. Is there a quick way of finding specific information.

A. You can browse the list of posts in the ‘Blog Archive’ on the bottom left hand side of the homepage or click on a label heading on left hand panel.

Alternatively, you can use the Blog Search box. For example, if you wanted to find out about information on employment in the local area just type Job vacancy into the box and relevant posts will be displayed.

Q. I would like to put information on the blog such as an event I am organising. I have a poster and would like to upload it for the local community to see. 

A. Simply contact the HIVE by phone or email (details are on the right hand panel of the blog home page) and your poster or information will be uploaded for you - free of charge. 

If you have any ...........

contributions to the blog 

any event or activity you would like to see featured 

questions or queries regarding anything featured or 

questions about what is on in the local area 

Please contact: BruneiGar-SpSvcs-HIVE-Mailbox@mod.gov.uk

or call 3223809/3332309

HIVE blogs are an MOD sponsored online presence, registered with and approved by MOD

(DMC). In accordance with the MOD Online Engagement Guidelines, HIVE blog content must be limited to unclassified information only which is relevant and useful to the local military community.

Hounds for Heroes: Spring Newsletter

To view the newsletter in full, please go to: Spring Newsletter - 2026

At Hounds for Heroes, Hounds are specially trained assistance dogs, and Heroes are physically disabled or injured personnel of HM Armed Forces and the Emergency Services, whose lives are transformed through partnership with a Hounds for Heroes dog.

To find out more, please visit: Hounds for Heroes Assistance Dogs | Hounds for Heroes

BRUNEI: IBTE Sultan Bolkiah Campus 5K Run Event - Tuesday, 12th May 2026, 0900 - 1000 hrs @ Institute of Brunei Technical Education (IBTE) Sultan Bolkiah Campus, Seria

We would like to inform you that the Institute of Brunei Technical Education (IBTE) Sultan Bolkiah Campus, Seria will be organising a 5.0 KM Run Event as follows:

Date:    Tuesday, 12th May 2026
Time:    0900 - 1000
Route:   Covers part of Jalan Dua Selatan

It is a project handled by our NTec in Business Management students as part of their ‘Event Planning and Administration’ assessment.

The run will take place at 0900, starting and finishing at our campus (as indicated on the above map). The designated route will cover part of Jalan Dua Selatan, passing through some of the housing areas before looping back towards the institute.

As part of our safety and coordination planning, we just wanted to ensure awareness and check if there are any concerns or procedures we should follow.

During this period, as our students will be using one lane of the road, this might cause occasional slowdowns for personnel and family members commuting between 0900 and 0945.

We sincerely apologise for any inconvenience this may cause and appreciate your understanding and cooperation in advance.

Should any further clarification be required, please do not hesitate to contact me Teacher Muhammad Afif (+673 830 5971 afif.abubakar@ibte.edu.bn).

Information provided by BRUNEI HIVE.

BRUNEI: Monkey Guarding - Monkey Adventure Walk *Next Date* Tuesday, 19th May 2026, 5 PM @ Panaga

*New DATE* Monkey Adventure Walk

Please click the image to enlarge.

Explore the lives of long -tailed macaque!

Understand their behaviour and learn the do's and don'ts for safe, respected interactions.

Kindly sign up using the QR Code above and the link below. You can find out more information about Monkey Adventure Walk and about what we do on our website.

SHAPE: Little Linguists at SHAPE House, Starting Monday 11th May, Every Monday

Starting Monday 11th May a brilliant new session for Parents and Little Ones. If your petit enfant is due to start a local nursery and you want to get ahead of the game in the language department, join Debbie at SHAPE House.

This is a great intro to basic French words and phrases ideal for the nursery school environment.

WHAT: Little Linguists
WHEN: Mondays, 11:00-11:30, starting Monday 11th May
WHERE: SHAPE House

HOW MUCH: FREE

Information provided by SHAPE HIVE

SHAPE: Belgian Tax Letters Update

Belgian Tax Letters have been sent out, so please check your mailbox for one. If you, your spouse, your child aged 18+ have received one letter, please use the following guidelines so they can be returned and dealt with on time to avoid any fine.

 

• You will need to complete the French Version of Annex 1, “IPP – Declaration NMR.fr.docx”, these can be collected from the Community Office.

• The Service Personnel/ UKBC should complete the form, and sign it, with the Dependents (over 18 years old) details added in Box B as starred in the English copy below.

• 

• Once you have signed and dated it, take a copy of annex 1 and the tax letter, to the HNLO/CLO Office by no later 14 June.

• The form will be countersigned by the NMR’ s office and released to the BEL NMR for onward action.

• Any question do not hesitate to contact HNLO for assistance : Nadia.ElHamdi329@mod.gov.uk

Information provided by SHAPE HIVE