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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Monday, December 8, 2025

The Dual Accommodation Waiver (DAW) to be made permanent from 1 April 2026.


The Dual Accommodation Waiver (DAW) to be made permanent from 1 April 2026

From 1 April 2026, the Dual Accommodation Waiver (DAW) will become a permanent waiver for eligible Service personnel (SP) and outdated waivers based on marriage and age will be retired.

First introduced in March 2024 the DAW was designed to support home ownership and replace older SLA waivers. The DAW supports eligible SP to use Single Living Accommodation (SLA) free of charge, providing they maintain a separate home elsewhere in the UK.

What are the key changes from 1 April 2026?

• Enduring Policy: On 1 April 2026 the DAW will go from a temporary waiver to a permanent waiver, ensuring long-term support for eligible Service personnel.

• Removal of outdated Waivers: Waivers for SLA charges based on marital status and age will be retired, promoting fairness and consistency. Regular and Full Time Reserve Services Full Commitment (FTRS FC) Service Personnel receiving outdated waivers will automatically go onto DAW – no action needed.

• Updated Eligibility Criteria: To ensure efficient use of SLA, eligibility rules have been updated. Service personnel must maintain a UK home outside daily commuting distance, and provide annual evidence to HR.

• New Applicants: If you are not currently using DAW but believe you are eligible, please contact your Unit HR directly.

• Full eligibility details are set out in latest news on Defence accommodation policy - GOV.UK
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