DIO Scheduled Work
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
DIO (B) Gas Safety works : Purging on Intermediate Pressure Gas Network
Location : J16 Flats Block A to F
Programme Schedule : 24 Nov 25
Time : 0800 am until work complete.
Scope of work:
Programme Schedule : 24 Nov 25
Time : 0800 am until work complete.
Scope of work:
1. All works will be carried out by DIO(B) MTC (MARSEE) and will be limited to the external compound only.
2. The scope includes the purging of the intermediate gas line network supplying up to the gas meter box.
3. Disconnect and end cap the downstream supply from the upstream line.
4. The estimated duration for completing the works is 1 working day, subject to weather conditions and the required purging period.
5. For safety reasons, and to maintain the required distance during the controlled release of gas, occupants will be required to temporarily vacate their properties during the purging process.
LEGIONELLA RISK ASSESSMENT
Within this week there will be UK Inspector carrying Legionella Risk Assessment For area List below. Really much appreciate if the occupant can give access to Mr Leigh Session from Ashdale company to carry out legionella risk assessment. He will be in Brunei for a week period of time only. He will start work from 8AM until 5PM
Within this week there will be UK Inspector carrying Legionella Risk Assessment For area List below. Really much appreciate if the occupant can give access to Mr Leigh Session from Ashdale company to carry out legionella risk assessment. He will be in Brunei for a week period of time only. He will start work from 8AM until 5PM
SCHEDULED WATER TEMPERATURE MONITORING AND CHLORINE TESTING
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinel point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
Notification of Scheduled External Painting Works – J16 Flat B
As part of this financial year’s painting programme, the DIO(B) contractor will commence work at J16 Flat B starting Monday, 10 November 2025, for a duration of approximately 8 – 10 weeks.
Please inform the occupant of the following important points:
Phone number: 3224130 or military Ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
Planned construction of Welfare ATAP/ Gazebo work to between building 3 and 9 in H16 area.
As per proposed, DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reason, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
Location: Between building 3 and 9
Working hours: 0830hrs to 1500hrs
Working days: Monday - Saturday
1. In Order to Comply with the UK standard, DIO contractor Marsee will be carrying out the scope of works as shown below:
a. Check temperature reading of hot and cold water at the very sentinel point.
b. Check chlorine level in water using site test kit.
c. Visual check and small adjustment of water heater.
d. To record water analysis
e. Duration of work will take 10mins to 15mins.
Notification of Scheduled External Painting Works – J16 Flat B
As part of this financial year’s painting programme, the DIO(B) contractor will commence work at J16 Flat B starting Monday, 10 November 2025, for a duration of approximately 8 – 10 weeks.
Please inform the occupant of the following important points:
- Curtains must remain closed at all times while contractors are working outside the flat to maintain privacy and safety.
- The veranda is included in the scope of the painting works. Contractors will access it externally using a cherry picker lift.
- Work will be carried out during the following hours:
- Monday to Friday: 0800 – 1700
- Saturday: 0800 – 1700
Phone number: 3224130 or military Ext 3375
Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
DIO Scheduled Work - November
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk during office hours.
Please click the images to enlarge.
As per proposed, DIO(B) contractor will commence work in the area mentioned above according to the schedule provided below.
For safety reason, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
- 13 October 2025 to 15 December 2025
Location: Between building 3 and 9
Working hours: 0830hrs to 1500hrs
Working days: Monday - Saturday
Planned renovation works at X1/23 and X1/24
As per agreed renovation or refurbishment programme, DIO(B) contractor will start work at X1/23 & X1/24 for 3 ½ months for next week.
For safety reason, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
Click HERE for information on Infrastructure Fault Reporting - DIO(B) Help Desk
Information provided by BRUNEI HIVE.
As per agreed renovation or refurbishment programme, DIO(B) contractor will start work at X1/23 & X1/24 for 3 ½ months for next week.
For safety reason, please avoid entering the construction site at all times. During working hours, the surrounding area may experience increased noise level, loading and unloading activities, and restricted access due to safety measures.
If you have any concerns or issues related to the works, including health and safety matters, please contact the DIO(B) Helpdesk as you first point of contact.
- Mon – Fri: 0800 – 1700
- Sat: 1000 – 1700
- Start date: 15 Oct 2025
- Target completion date: End of Jan 2026
DIO Helpdesk Reports
1. From Wednesday 10 September 2025, DIO Brunei will be amending the way
in which they process works request, due to the unprecedented and unsustainable
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
volume of works requests being received. After detailed analysis of the current issues
DIO Brunei are facing, the following changes are being enacted:
2. The DIO Helpdesk will only be accepting EMERGENCY and VERY URGENT
works request via telephone on Mil: 94193 3375 & Civ: +673 322 4130.
3. All other work requests are to be sent via email to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk, and are to include the following information:
a. Location (building, room, asset).
b. Full name of customer, if not SP, SP details must be included.
c. Contact details of customer, both email and telephone.
d. Description (as clear and precise as possible).
e. When fault happened/ how long has it been a fault.
f. Photo.
4. These details are imperative to increasing the efficiency of processing works,
reducing the time taken to triage, and ultimately the issue being resolved
5. If these details are not provided the works request will not be raised. Should
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
anyone have issues or concerns with the above direction they are to contact the DIO
WSM via email.
Click HERE for information on Infrastructure Fault Reporting - DIO(B) Help Desk
Information provided by BRUNEI HIVE.
